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Frequently asked questions
What is OpenZero?+
OpenZero is an independent service that helps you discover government support that may be relevant to your circumstances.
Is OpenZero a government website?+
No. We are not part of government. The relevant government department or organisation makes all official decisions.
Do I need an ID number to check?+
No. Our initial check does not ask for your ID number. An official application may require identification.
Does a match mean that I qualify?+
No. A match identifies a programme worth exploring. The official provider will determine actual eligibility.
Is it free to check?+
Yes. The support discovery check is free.
What happens to my answers?+
Your answers stay in your current browser session. OpenZero does not submit this assessment to a government agency or commercial partner.